Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

EXCELLENT service! I would highly recommend that you hire Biola. He said his scope of work includes repair of all appliances. This is a small business that we should support. I called Biola with a last minute request to install a dishwasher on the weekend. He text me when he was 45 minutes away, arrived on time, and took the time to show me his plan before performing the work. I paid him through Venmo and added a tip on top of his normal service charge and I hope you will too when you realize how rare it is to have this type of great service. I'm located in Baltimore County near White Marsh. ~ Getting J
Our dryer was not working properly and we had family coming to visit the next afternoon. Because we were out of town we were concerned about a stranger entering our home to fix the problem. We called Aries Home Services and Biola came out early the next morning to check out the issue. He was on the phone with me almost the entire time, talking me through the issues. He was able to diagnose and fix our dryer hours before my family even showed! Thanks so much. ~ Cierra C
Everything with this company is amazing from their websites easy scheduling, the friendly in office staff, to the service technician. We have used this company multiple times over a couple of years for multiple appliance repairs. Each time has led to FIVE STAR experiences. Thank you! Fully recommend them! (Baltimore, Md). I know they service other areas. Serviced: Microwave Dishwasher Dryer (twice) installed and today corrected the intake value. ~ Samantha C
Biola was professional, very nice, and knows his stuff! He gave me some invaluable pointers about my fridge brand that will inform my future purchases. Also important, he let me know when he was tied up at another job, and his ETA to my house, so that I could do other things instead of waiting around, not making good use of my time. I wish other service companies did that. Would use this company again! ~ Sonya W
We had a positive experience with Aries Home Services for a refrigerator repair. They were able to do a same day initial visit and diagnostic recommendation, which called for a repair not replacement. Good communication on the follow up of ordering parts and scheduling an appointment to complete the work. I would definitely call them again should I have need for appliance repairs. Very professional and strong customer service! ~ Aaron T
Biola was incredibly responsive. I messaged him on a Sunday, he responded immediately and came out on Monday morning. He addressed the issue that my freezer was having, was professional, courteous and reasonably priced. Knowing a great appliance guy gives me a sense of security that if anything else goes wrong, I have someone reliable and competent to call. ~ Gabrielle E
Amazing service! Called around 11:30am about a broken oven, and was met by the technician at 1:15pm. My oven was fixed by 1:30! I was pleasantly surprised by how fast they were able to come out. My oven works great, the repair didn't break the bank, and I'm one happy camper. I cannot recommend this service enough and I'll be using them again in the future! ~ Allie G
The technician Biola was able to come the day before the scheduled day and found the problem immediately. He explained everything, showed me the problem with my oven and repaired it at a reasonable price. I would definitely use Aries Home Services again. ~ Tameka F
I called for refrigerator repair. Biola came. He was so nice, humble and professional. He repaired the refrigerator and ended up repairing my dishwasher and garbage disposal that 2 other different technicians couldn’t repair . Biola does a great job in a humble manner. ~ Mercy E
I called on a Friday afternoon to have my dryer fixed and they were able to come out the next morning. My experience was excellent! Very prompt, thorough, affordable, and professional. I really appreciated the swift diagnosis and repair of my dryer. It’s working great now! ~ Emily S
My refrigerator went up and I was able to get service from Aries the same day. Biola was very nice and knowledgeable. He even gave me a suggestion that saved my food. He was very quick fixing my refrigerator/ freezer. I would definitely use this service again. ~ Teresa H
Biola was very fast at responding to the issue and was available the same day, just a few hours after reaching out. Very professional, had the part needed and fixed the issue with my refrigerator. Highly recommend! ~ David V
Biola and Aries Home Services has been great!! Have you used them multiple times and I have not been disappointed. They do great work from refrigerators, microwaves, washers and dryers, freezers, stoves. I only call them to fix my appliances. ~ M D
Tech came right on time and quickly diagnosed the issue. He took a few extra minutes to verify everything was working good and gave me tips to keep my dryer clean. I would definitely call them in the future! ~ 410Goodfella
Biola promptly assessed the situation with our GE Monogram gas cooktop, ordered the necessary part, and completed the repair quickly. He was personable, efficient, and knowledgeable. Very satisfactory engagement. ~ Ron F
The technician was very professional, nice ,helpful patient I don't have no regrets I choose them.he had to fixe my stove after he opened it he asked me something he could clean it for me before he closes back I'm grateful for that . thank you ~ Vanessa C
Our refrigerator stopped cooling late Wednesday night. We called aries and they were very prompt. By 12 pm the next day our fridge was back up and running. Biola was fantastic and knowledgeable. We will definitely keep them on speed dial ~ Steve P
Displayed great knowledge of the appliances and how to find the problem, as well as being able to apply that skill and knowledge to fixing the problem. Worked swiftly and diligently. Excellent customer service. ~ viper5310
I came upon this business through a Home Depot referral .Bialo was professional and knowledgeable. I was very satisfied and would definitely use this business again. ~ Sharon B
Biola fixed my Samsung washing machine. He is very professional. Listened to my concerns and tried to source the most adorable parts to keep costs down. I really appreciated that. ~ Chris J
It took Biola a little time and consultation to correctly diagnose my oven problem, but he stuck with it, communicated frequently, was friendly, and charged a fair price for the job. ~ Dan M
He came on a Sunday to install a new microwave and to repair our refrigerator door. He was very thorough and neat and efficient. I highly recommend him for appliance services. ~ Giulio V
I am a property manager and call on this company to handle my appliance repair issues. I am a repeat client and refer them to all my friends, family plus business associates. ~ kentl s
I sent an email and a service person was sent within 24 hours. The repair was quick and everything was explained to me. They’re also very affordable. ~ Sharita H

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